Sky 9 Innovation IT Support Services focuses on providing speedy, reliable and customizable outsourced IT Support Services for you to focus on your main business functions by having your IT support needs under a partner.
IT Helpdesk & Remote
Assistance
Immediate access to our team of professional IT Engineers for rapid response to IT issues.
Remote Monitoring and Troubleshooting
Fleet is constantly being monitored for potential downtime
Benefits
- Rapid response
- Minimize staff overhead
- Save on training new IT hires
- Comprehensive knowledge base
- Monthly Reports
Level 2 On-Site Support
Have a peace of mind knowing that our IT engineers are available to go on-site.
Remote Troubleshooting
Remote diagnostics and assistance to end users
User Training
Training for end users
Preventive Maintenance
Scheduled preventive maintenance
Equipment Diagnostics
Diagnostics for faulty assets and equipment